The generational differences was a big one for me, especially in my line of work. Meeting different generations where they need to communicate is important. I'll be considering the ways different generations prefer to communicate in my interactions with clients moving forward and try to keep that front of mind when I do so.
Something else I really liked was how the action points were so, well, for lack of a better word, SMART (ie. SMART goals) - specific, measurable, attainable, realistic and timely.
My favorite part of it all wasn't the content though. I really connected with the presentation because of your delivery. You're a relatable presenter, which made this feel easily attainable.
I really struggle with public speaking and being authentic to myself while doing so. Watching you present made that feel more attainable for me, in addition to my takeaways of actual content.
Mary S.